Our client, a major US insurer, wanted to engage with their sales agents who were based all over the US market. They used our Together™ platform to run a community forum where agents were encouraged to share experiences, put forward their thoughts and ideas and collaborate constructively in a supportive environment. The client wanted to learn more about the challenges they face at the same time as well as develop valuable communication channels for future feedback.
“Our team has worked with Further before so I felt this project would be great for them and their platform. Being able to moderate the discussions directly helped me better understand our agents’ challenges, provided valuable insight, and gave us what we needed to sharpen our collateral now and in the future. I’m not sure how the project could have gone any better.”Download full case study